Shipping Policy

March 28, 2026

This Shipping Policy outlines how PDTEDDY LLC ("we," "us," or "our") handles the processing, shipping, and delivery of your orders. We are committed to delivering your carefully selected fashion pieces with care, speed, and transparency.

1. Order Processing Time

Orders are typically processed and prepared for shipment within 5-7 business days after payment confirmation. During peak seasons, promotions, or holidays, processing may extend up to 7 business days.

2. Shipping Methods & Estimated Delivery Times

We partner with reliable carriers to ensure your order arrives safely:

Shipping Method	Destination	Estimated Delivery Time	Cost
Standard Shipping	Within Vietnam	3-7 business days	Calculated at checkout
Express Shipping	Major cities in Vietnam	1-3 business days	Calculated at checkout
International Shipping	Worldwide	7-20 business days	Calculated at checkout (varies by country)

Note: Delivery times are estimates and may be affected by holidays, weather, or carrier delays. Times are calculated from the shipment date.

3. Free Shipping

We offer free standard shipping on qualifying orders (details displayed at checkout and during promotions). Enjoy complimentary delivery on your favorite pieces!

4. Shipping Rates

Shipping fees are automatically calculated at checkout based on:

Package weight and dimensions
Delivery address and destination
Selected shipping method

5. Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also track your package anytime via our "Track Your Order" page.

6. International Shipping & Customs

We proudly ship worldwide. International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. PDTEDDY LLC is not liable for customs-related delays.

7. Address Accuracy & Delivery Issues

Please ensure your shipping address is correct and complete at checkout. Orders returned due to incorrect addresses will be reshipped at the customer's expense.

In case of lost or delayed shipments, contact us immediately — we'll investigate and resolve the issue promptly.